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Business Development
Action Items to Navigate a Tough Economy
September 9th, 2022There is a lot going on at the moment that is contributing to increased pressure and stress on household budgets and businesses alike. With rising inflation prompting several interest rate rises and increased cost of living pressures, many Australians are looking for practical, actionable ways to improve their situation. Here we have some action itemsread more
Customer Service – From Good to Great
September 1st, 2022No matter what business you're in, what stage of business you're at, or what industry you compete in, great customer service is non-negotiable. When the market is ever-changing, and competition is only getting tougher, excellent customer service can be a critical source of sustainable competitive advantage. There are a number of factors which lead toread more
Act Now to Secure Your .au Business Domain
August 24th, 2022You may be aware that in March of 2022, the .au Domain Administration (auDA) introduced a system allowing businesses, individuals, organisations and associates with an Australian connection to register a “.au” direct domain, shortening the existing format, often “.com.au” or similar. This was brought in to afford website owners the opportunity to use a shorterread more
Why All Successful Businesses Have a Business Plan
August 19th, 2022Ever wondered how the most successful, stable businesses get to where they are today? While there might be an element of luck or chance in how a business idea comes about, many can attribute part of their success to having a robust business plan in place. From long before “day one”, a business plan servesread more
Important Payroll & Superannuation Updates
June 28th, 2022As we wave goodbye to another Financial Year, it is important that you are aware of the important updates to payroll and superannuation that took effect from 1 July 2022. In this article, we’ll look at the changes and what you may need to be prepared for now that they are in force. Superannuation Guarantee One ofread more
What Business Are You In?
May 27th, 2022Ask most people in business this question, and they will light up and start to tell you about what their business does - be it the goods they produce or the services they deliver (or what we call “thinguns”). The relevance of their offering to their clients will likely be the thing they are mostread more
Is it Time for a Brand Refresh?
May 6th, 2022Throughout the journey of owning and operating a business, things change all the time. Customers come and go, demand for what your business provides can fluctuate, or more recently a global pandemic can force significant changes to how businesses operate. What tends not to change so often is a business’ brand. A brand refresh canread more
SMEs and WA’s Eased COVID Restrictions
April 28th, 2022On Tuesday 26 April, the State Government announced that as of 12.01am Friday 29 April, prevailing COVID restrictions will be eased, thanks to WA’s ‘soft landing’ off the back of our Omicron peak confirmed by public health data. This is undoubtedly great news for West Australians – it means that we have come through thisread more
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