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Customer Service – From Good to Great
September 1st, 2022No matter what business you're in, what stage of business you're at, or what industry you compete in, great customer service is non-negotiable. When the market is ever-changing, and competition is only getting tougher, excellent customer service can be a critical source of sustainable competitive advantage. There are a number of factors which lead toread more
WA Property Market Update August 2022
August 26th, 2022As predicted, the Reserve Bank Australia (RBA) has further increased the cash rate to 1.85% in August, with a view to keeping rising inflation in check. According to the RBA, inflation is set to peak later this year, before returning to its normal 2-3% pa range. But while households feel the pinch of the risingread more
Act Now to Secure Your .au Business Domain
August 24th, 2022You may be aware that in March of 2022, the .au Domain Administration (auDA) introduced a system allowing businesses, individuals, organisations and associates with an Australian connection to register a “.au” direct domain, shortening the existing format, often “.com.au” or similar. This was brought in to afford website owners the opportunity to use a shorterread more
Why All Successful Businesses Have a Business Plan
August 19th, 2022Ever wondered how the most successful, stable businesses get to where they are today? While there might be an element of luck or chance in how a business idea comes about, many can attribute part of their success to having a robust business plan in place. From long before “day one”, a business plan servesread more
UK State Pensions: Mitigating the Impact of Inflation and Market Volatility
August 11th, 2022Rising inflation across the globe is having an impact on just about every industry, family and business. This includes property market dynamics, rising home loan repayments, strained household budgets and the rising cost of living. UK expats looking to claim the State Pension in Australia may also feel the effects. If you have previously workedread more
WA Property Market Update July 2022
July 27th, 2022Over the past few WA Property Market Updates, we’ve covered rising interest rates and the potential impact on the property market – and the July 2022 issue is no different. Earlier in the year, predictions concerning rate rises from the Reserve Bank (RBA) generally outlined one or two increases for the year, in an attemptread more
Responsible Investing – Understanding Your Options
July 22nd, 2022A lot of what we do in life is better done in a responsible way – driving, raising kids, the whole lot. Investing can be the same, but it is critical that investors understand their options on how they can have their money invested in portfolios that prioritise shares deemed “responsible” from an environmental, socialread more
Rental Property Repairs & Maintenance vs. Capital Improvements
July 18th, 2022Rental Property Owners – do you know the difference between property repairs, maintenance and Capital Improvements? If you’re looking to claim deductions on expenses relating to either, it’s important to know the difference. We’re here to help you accurately determine whether work done on your investment property, business premises, plant, machinery or tools falls underread more
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